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Terms and Conditions


By entering and using this internet portal the user is accepting the terms and conditions of use contained in this agreement and expressly declares their acceptance .
In the event that the user accesses and uses this website, it will be considered as an absolute and express acceptance.

The mere use of said page grants the general public the quality of user and implies the the full and unconditional acceptance of each and every one of the general and particular conditions.
Any modification to these terms and conditions of use will be made by the owner of the same if it considers them appropriate, being the sole responsibility of the user to ensure that be aware of such modifications of use.

RULES OF USE OF THE TIENDACHARRA.COM SITE will not be responsible for any of the information, opinions and concepts that are issued on the page none referred to, reserves the right to block access or partially remove any information, communication or material that in its sole judgment may be abusive, defamatory, artificial or misleading.

Users acknowledge that by providing information of a personal nature required in any of the services presented on this website granted to will be responsible for the veracity of the information provided.

The user agrees that the use of the site is done at your own risk, and that the services or products offered here are provided on an as-available basis, does not guarantee that the page will meet the user's requirements or that the services they offer will not suffer interruptions. is released from any responsibility and conditions both express and implicit in relation to the services and information contained or available to through this web page. will not be liable in any case for direct, special, indirect or sequential damages when derived from the page. reserves the right to modify the terms and conditions of use at any time without prior notice to users and without this giving rise to or right to any claim or indenmization or any liability in favor of the user.

1.- Product prices are subject to change without prior notice.
2.- Items are subject to availability.
3.- Handcrafted products may vary from the photograph due to to the very nature of the work and the materials.
4.- When the freight is paid by the company, it will decide by which parcel to make the shipment.
5.- The delivery time will depend on the parcel.
6.- No refunds will be made in return, only change in merchandise and when it considers it to the company.
7.- You will have three days to change the product after receipt.
8.- When a change is made in merchandise, if it is sent by parcel, it will be paid by the customer.
9.- You must notify the company when you make a deposit, online payment or transfer.
10.- The following information will be required to ship the product: full name, address (street, number, neighborhood, postal code and telephone).
11.-In no case will be responsible for the damage caused to the product by any parcel.
12.-Our purchase orders are processed in the following 48 business hours.
13.- Orders received after 5:00 p.m. will be processed the next business day.
14.- There may be the possibility that the shipping date can be extended to the stipulated one, due to delays in the delivery of the product by the manufacturer, artisan or importer
15.- If you wish to make a return of any product purchased because it has a fault or is not what you requested, please contact

Personal data is any information that allows identify an individual. The types of personal data that this site may collect include the name and surname of the person, address, telephone number and email address, and those that are necessary for the service of to be optimal.
The owner of this site will not collect any personal data about the person from him unless you voluntarily provide it or otherwise permitted by the Federal Law on Protection of Personal Data Held by Private Parties. Consequently, whoever provides the data acknowledges that they provide their data on an absolutely voluntary basis and that they are true.
The entry of personal data implies the User's consent to transfer their data and be part of the database of


Here we walk without detours

Premium quality products and customer service like few others. I recommend them 100% as an excellent option for your purchases.

Damian Alfaro

Tula de Allende, Hidalgo

Transparency and quick response, in addition to the items arriving on time exactly on the day stated.

Anahi Monsivais

Providencia, San Luis Potosi

They were very friendly, also attentive, the shipment arrived faster than I imagined and there is no problem at all, of course I will buy here again!

Gerardo Wheeland

Ciénega de Flores, Nuevo León